Archive for June 18th, 2018

Emergency Maintenance – DSL platform

Posted: Monday, June 18th, 2018 at 17:54 by Neil Watson

We are aware BT are performing emergency works affecting a limited number of service aggregators spread across several nodes on our network. A small percentage of customers on each node will be affected and will experience an outage of up to ten minutes.

The works begin tonight at 23:00 until 06:00 and are scheduled to run for the next two nights from 00:01 until 06:00 until Thursday morning. The work is essential for ongoing and improved capacity management on interconnects delivered to Entanet. Apologies for the short notice in relation to the work. Any affected customer should reboot their equipment before calling support as this should resolve any unanticipated residual issue.

Planned Maintenance: Telford

Posted: Monday, June 18th, 2018 at 11:36 by David Brewis

Thursday 21st June 2018 08:00 – 09:00

During the above window, Western Distribution will be conducting maintenance works to service the electricity substation supplying the local area. During these works, external mains supply will be disconnected to allow safe operation to all involved, in doing so our external generators will supply the Telford data centre allowing for continued and uninterrupted service.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window the Telford data centre should be considered at risk.

  1. Mark Yardley says:

    This work is now complete and normal supply has been restored.