We have experienced an unexpected reload of one of our edge devices in Telehouse which affected a number of Virgin Media circuits. Connectivity to these services is now restored however engineers are continuing to investigate the cause. We apologise for any inconvenience.
Archive for June 27th, 2018
We have experienced a brief loss of service to a number of TalkTalk circuits Initial diagnostics indicate the circuits are related to multiple TalkTalk handoffs. Engineers are investigating and engaging with our supplier.
The circuits in question are now showing as back up, further updates to be provided once the supplier has provided us with a response.