Archive for July 5th, 2018

Planned Works: DSL Platform

Posted: Thursday, July 5th, 2018 at 16:57 by Steve Lalonde

Wednesday July 11 00:00-06:00 

Thursday July 12 00:00-06:00 

Friday July 13 00:00-06:00 

We are aware BT are performing planned works affecting a number of service aggregators spread across several nodes on our network. Some customers on each node will be affected and will experience an outage of up to ten minutes.

The work is essential for ongoing and improved capacity management on interconnects delivered to Entanet.  Any affected customer should reboot their equipment before calling support as this should resolve any unanticipated residual issue.

Incident: Columbo BT Openreach Circuits

Posted: Thursday, July 5th, 2018 at 09:28 by Gurinder Bansal

We are aware of a brief interruption to service for multiple BT Openreach circuits delivered to our Columbo PoP. Initial investigation suggests this was due to a loss of power to one of our cabinets. Service has been restored and engineers are investigating the loss of service with our supplier. We apologise for any inconvenience caused.