Archive for December 6th, 2018

Emergency Maintenance: Glasgow DSL Infrastructure

Posted: Thursday, December 6th, 2018 at 11:22 by Gurinder Bansal

Thursday 6th December 2018 12:00 – 12:15

As part of our proactive monitoring of our network, we are aware of a faulty optic in our Glasgow POP that puts a small number of DSL customers at risk of losing service. As a consequence we will be replacing the faulty optic during the above specified window.

Broadband users connecting to the Glasgow DSL infrastructure will experience a brief drop in connectivity whilst the optic is replaced. Downtime is expected to last no longer than 30 seconds. If your connection does not re-establish in 2 minutes it may be necessary to reboot your router. Our Technical Service Desk will be monitoring all affected connections to ensure that service is restored as soon as possible.

  1. Gurinder Bansal says:

    This work is now complete.