Archive for May 8th, 2019

Planned Maintenance: Telecity-Hex89.core

Posted: Wednesday, May 8th, 2019 at 10:11 by Jamie Smith

Thursday 23rd May 2019 00:00– 06:00

During the above period we will be carrying out essential service affecting works within our core rack at Telecity-Hex8/9

All services currently terminated in this location will be subject to downtime. Services Include Leased lines, Wholesale handoff, Transit, EWCS & Psuedowires.

We anticipate the full duration of the maintenance window will be needed for works to be completed.

All other traffic that would normally route through this location will take alternative paths.

  1. Jamie Smith says:

    Please be aware this work is now starting.

  2. Jamie Smith says:

    This maintenance has now been completed.

    Customers are advised to reboot their routers in the first instance before contacting our tech support team, should there be any residual effects following on from this planned work.