Incident: Talk Talk Circuits

Posted: Friday, May 24th, 2019 at 13:29 by Jonathan Clarke

We have been advised by Talk Talk that a number of their circuits are down in the Northern Ireland area. We are currently speaking with suppliers for further investigation. Further updates will be provided on an hourly basis.

3 Responses to “Incident: Talk Talk Circuits”

  1. Jonathan Clarke says:

    Suppliers have declared the incident as a major service outage. Talk Talk’s incidents team are still working towards a resolution and we will update upon receipt of further updates.

  2. Jonathan Clarke says:

    Suppliers have advised an engineer was dispatched to the affected network to investigate further. The engineer who attended identified the reason for the disruption to service. BT Openreach has now marked this major service outage as an MBORC (Matters Beyond Our Reasonable Control). This is due to a third party damaging fibre cables. Replacement cabling has been ordered by Openreach, they have requested authorities for traffic management to permit them to dig.

    Further updates will be provided as they are available.

  3. John Benge says:

    Our supplier has confirmed that services were fully restored overnight. The disruption to service was caused by a 3rd party breaking BT Openreach fibre on the A6 near Antrim. The fibre was pulled and respliced. All affected services should now be restored.

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