Archive for June 11th, 2019

Incident: VoIP registration

Posted: Tuesday, June 11th, 2019 at 09:34 by David Brewis

We are experiencing an issue with phone registration on SIP and Hosted accounts ordered from myuserportal, which is under investigation. Further updates will be provided by 10:30.

We apologise to any customers that are impacted and want to reassure you that we are working to return full service as soon as possible.

  1. David Brewis says:

    Service has been restored to users, if you continue to experience a problem we ask affected handsets are rebooted prior to calling.

    We apologise for any inconvenience caused.