Archive for August 6th, 2019

Incident: Equinix PoP

Posted: Tuesday, August 6th, 2019 at 16:40 by Jordan Coleman
We are currently experiencing a loss of connectivity to our equipment in our Equinix POP. Engineers are currently investigating. Further updates will be provided as they become available.
  1. Jordan Coleman says:

    All services are now restored and we apologise for any inconvenience caused.

Emergency Maintenance:

Posted: Tuesday, August 6th, 2019 at 14:10 by Jamie Smith

Wednesday 7th August 2019 03:00 – 04:00

During the above window broadband users connected via will be disconnected for a reboot of the device (memory fragmentation) we have taken preventative measures to filter connections away from this device to reduce the impact upon reboot. Any users still connected at the time of reboot will disconnect briefly before reconnecting via alternative equipment.

Users on this device that reconnect before the reboot will avoid the planned works.