Archive for February 7th, 2020

Incident: DSL authentication

Posted: Friday, February 7th, 2020 at 11:23 by david labouchardiere

We are currently investigating a problem with authentication on DSL sessions. The issue will be preventing any new sessions from establishing but any circuits that are currently connected will remain online unless they are disconnected or rebooted.

We will provide further updates as soon as they are available

  1. david labouchardiere says:

    We have had confirmation that this issue is now resolved. Please ask any affected customers to reboot their router and contact the service desk should they have any further problems.

    We apologise for any inconvenience caused by this incident.