Posted: Wednesday, March 18th, 2020 at 14:40 by Adam Heath
We are currently aware of an issue affecting the slo24-rtr-1 PE. Initial diagnostics indicate a line card failure. Engineers are investigating and engaging with our supplier. Further updates will be provided when available.
Engineers have completed troubleshooting and have identified a hardware failure. New hardware is en-route to site and will be installed upon arrival, expected within the next 2 hours.
The issue has been resolved and the services have now been restored.