Wednesday 14th April 2021, 01:00 – 05:00
During the above window we will be performing maintenance work on our Telehouse-East managed EWCS DSL platform.
Customers can expect to see PPP sessions reconnect during this work.
Archive for the ‘Planned Work’ Category
Planned Work: man191
Posted: Wednesday, March 17th, 2021 at 16:09 by Alistair Patterson
Tuesday 23rd March 2021, 21:00 – Wednesday 24th March 2021, 02:00
During the above window, we will be completing some none service affecting maintenance following the investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.
Planned Work: Peterborough Te
Posted: Wednesday, March 10th, 2021 at 16:10 by Robin Posadas
Thursday 25th March 2020 00:01 – Thursday 25th March 2020 03:00
After recently replacing the above router on Tuesday 23rd February 2021 we have identified a need to reload the new equipment as we have an issue with an onboard 10gb port. The reload was recommended after raising a TAC case with hardware vendor support.
The work will take place during the above window and will effect all users connected to PB1244, we do not anticipate downtime for the entire window. We apologise for the inconvenience these planned works will cause and we have exhausted all other possibilities before taking this customer impacting action.
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Adam Wilson says:
Please be advised, this work has been aborted and will be rescheduled. Further updates will be provided in due course.
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Jordan Gardner says:
This work has now been rescheduled to Friday 26th March 2021 00:01 – Friday 26th March 2021 03:00. Please see new post https://noc.enta.net/2021/03/emergency-work-peterborough-te/
Planned Work: man191
Posted: Monday, March 8th, 2021 at 16:49 by Iain Beveridge
Monday 8th March 2021, 21:00 – Tuesday 9th March 2021, 02:00
During the above window, we will be completing some none service affecting maintenance as part of the on going investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.
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The above work was cancelled and rescheduled for this evening, no work took place during the above window
Emergency Work: London Interxion Suite (LON44)?
Posted: Wednesday, February 10th, 2021 at 09:47 by Iain Beveridge
Wednesday 10th February 2021, 22:00 – Thursday 11th February 2021 05:00
During the above window, we will be working to restore power stability to some customer firewalls within our interxion suite. An ATS that is supplying one of out racks is faulty, we will be moving devices and config one at a time to new infrastructure within another rack in the suite. There will be a small window of downtime as we move these devices one at a time in a staged and controlled manner. This is follows on from last nights work, this window should conclude the work in this rack.
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Bogdan Voda says:
This work has now been completed.
Apologies for any inconvenience this may have caused.
BT Planned Work: Colindale TE
Posted: Tuesday, February 2nd, 2021 at 14:40 by Iain Beveridge
Thursday 04th March 2021, 21:00 – Friday 05th March 2021 05:00
Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.
Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service it should still be considered at risk.
BT Planned Work: Newcastle TE
Posted: Wednesday, January 27th, 2021 at 12:45 by Robin Posadas
Thursday 25th February 2021, 21:00 – Friday 26th February 2021 05:00
Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.
Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.
BT Planned Work: Edinburgh TE
Posted: Wednesday, January 27th, 2021 at 12:44 by Robin Posadas
Thursday 18th February 2021, 21:00 – Friday 19th February 2021 05:00
Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.
Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.
BT Planned Work: Cardiff TE
Posted: Wednesday, January 27th, 2021 at 12:41 by Robin Posadas
Thursday 11th February 2021, 21:00 – Friday 12th February 2021 05:00
Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.
Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.
BT Planned Work: Leeds TE
Posted: Wednesday, January 27th, 2021 at 12:39 by Robin Posadas
Thursday 4th February 2021, 21:00 – Friday 5th
February 2021 05:00
Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.
Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.
Work Starting
Work Completed