Posts Tagged ‘Columbo’

Planned Maintenance: Columbo

Posted: Tuesday, May 16th, 2017 at 13:33 by Gurinder Bansal

Tuesday 23rd May 00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include DSL and leased lines terminated in this location.

  1. Mark Yardley says:

    This work has not been completed this evening and no services have been affected. Further work will be required and a notification will be posted once this has been scheduled.

Incident: columbo.core

Posted: Thursday, December 1st, 2016 at 09:35 by Gurinder Bansal

We are currently experiencing a loss of connectivity to columbo.core. Engineers are already investigating and we are organising local engineering resources to attend site.

Further updates will be provided as and when they become available.

  1. Richard Partridge says:

    We have regained connectivity to the core router and initial evidence suggests this loss of connectivity relates to a power failure to our cabinet. We are continuing our investigation and the site should be considered at risk for the time being.

  2. Ryan Berrisford says:

    Although power has been restored to the Columbo core router we are still seeing some services as down. Engineers are continuing to investigate and further updates will follow.

  3. Ryan Berrisford says:

    Services have now been fully restored to both DSL and Ethernet services. We are continuing to monitor and a full incident report will follow in due course.

  4. Ryan Berrisford says:

    An incident report for this issue is now available here.

Planned work:

Posted: Friday, January 15th, 2010 at 16:01 by Steve Lalonde

Monday 25th Jan 2010, 03:30hrs – 04:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.