We are currently seeing a number of Vodafone circuits a down. Initial diagnostics indicate the circuits are related to a single Vodafone handoff. Engineers are investigating and engaging with our supplier. Further updates will be provided when available.
Posts Tagged ‘Incidents’
We have just experienced a brief disruption to service at our Bristol PoP. All services should now be restored and engineers are continuing to investigate the underlying cause. We apologise for any inconvenience caused.
We have experienced a brief loss of connectivity to our Nottingham PoP. Most services have now been restored. Initial investigation suggests a loss of power. Engineers are currently investigating and liaising with our suppliers.
We are currently experiencing a loss of connectivity to our Columbo PoP. Engineers are investigating and updates will be provided when available.
We are aware of a brief interruption to service for multiple BT Openreach circuits delivered to our Columbo PoP. Initial investigation suggests this was due to a loss of power to one of our cabinets. Service has been restored and engineers are investigating the loss of service with our supplier. We apologise for any inconvenience caused.
We are aware of an issue affecting a number of BT Wholesale leased line circuits. The issue has been raised with our suppliers for investigation. At the time of posting we are starting to see services restoring, however services should still be considered at risk. More information will be provided when available.
We have experienced an issue with our DSL platform where broadband users in Milton Keynes experienced slow speeds with packet loss.
Whilst normal service has now been restored we reaching out to the supplier to investigate and understand cause.
Telford-dc2.core is currently operating with reduced resilience, due to the failure of a core network link. The issue has been raised with our suppliers for further investigation. Further updates will be provided as and when they become available.
We are currently experiencing a loss of service to telford-dc1.core. Engineers are currently investigating, further updates to follow.
Engineers are investigating an issue which is currently rendering the Mirada portal unavailable. Further updates will be provided as and when they become available.