Posts Tagged ‘Leased Lines’

Virgin Media Leased Lines

Posted: Wednesday, August 27th, 2014 at 10:06 by Richard Partridge

We are currently aware of an incident on Virgin Media’s network which is causing a loss of service to several Virgin Media provided leased lines.

Virgin Media are currently investigating and updates will be provided as and when they become available.

  1. Richard Partridge says:

    Virgin Media have identified a problem with one of their core routers in Telehouse and they are continuing their investigation although no ETR is available as of yet.

  2. Richard Partridge says:

    Service appears to have been restored and stable for approximately 10 minutes now however no further information is available from Virgin Media as of yet. The affected circuits should be considered at risk until further information on this incident is available.

  3. Richard Partridge says:

    Service has remained stable and the incident is now considered closed. We are awaiting an incident report from Virgin Media which should be made available to us next week.

Planned Work: Leased Lines Telehouse

Posted: Thursday, September 23rd, 2010 at 12:07 by Phil Davies

Wednesday 6th October 2010, 00:01hrs – 06:00hrs and Thursday 7th October 2010, 00:01hrs – 06:00hrs

During the  window above, we will be performing essential maintenance on our network involving the replacement of core equipment that terminates any Ethernet based leased lines in Telehouse.  There will be a short (up to approx 15 minutes) outage for each individual circuit that is being moved from the existing router into our new equipment.  Lines will be moved sequentially throughout the maintenance period.

  1. Phil Davies says:

    We have finished the planned work for tonight, all systems are working normally.

    If your service is not working please contact support via the usual channels.