Archive for the ‘Planned Work’ Category

Planned Maintenance: Quarry Hill, Leeds

Posted: Thursday, June 11th, 2020 at 15:15 by Iain Beveridge

Thursday 25th June 2020  00:01 – 07:00

During the above window, please be aware that we are carrying out some essential planned maintenance at Leeds, Quarry Hill.

The work is a Network Diversion and Customers will experience an outage during the maintenance window.

At Risk: Exeter & Plymouth

Posted: Wednesday, June 10th, 2020 at 11:20 by Jordan Coleman

Tuesday 30th June 2020 00:00 – 06:00

During the above window, Western Power Distribution will be carrying out work that may cause downtime on the core link between Exeter and Bristol. Traffic will route via alternative paths however there will be reduced redundancy to the Exeter and Plymouth sites.

Planned Maintenance: pwanstack.wolv6.edge

Posted: Wednesday, January 15th, 2020 at 14:16 by Jamie Smith
Thursday 30th January 2020 00:00 – 03:00 

During the above window we will be carrying out service affecting maintenance on our PWAN edge device located in our Wolverhampton Data Center.

We expect all services terminated on this device to have a maximum downtime of 3 hours. Services include PWAN firewalls, PWAN co-location and psuedowires terminated into customer PWAN solutions.

  1. Jamie Smith says:

    This work is now starting

  2. Jamie Smith says:

    Work has now been completed.

Planned Maintenance: VoIP

Posted: Friday, November 15th, 2019 at 17:15 by David Brewis
Monday 18th November 2019 22:00 – 23:00
We are making improvements to our VoIP platform and would like to notify customers that planned maintenance will be carried out 18th November 2019 between 22:00 and 23:00 causing temporary disruption to service.  After the changes are complete your phones will re-register and normal service will resume.  Thank you for your cooperation during this time.

Planned Maintenance: Leeds

Posted: Friday, November 8th, 2019 at 13:53 by Iain Beveridge

Saturday 23rd November 2019 22:00 – Sunday 24th November 2019 06:00

During the above window CityFibre will be carrying out a planned maintenance on our network in Leeds.

We expect all services to have a maximum downtime of 5 hours. Services include Leased lines, Metro Services and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 5 hours, the full 8 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

Planned Maintenance: VoIP

Posted: Thursday, November 7th, 2019 at 18:42 by David Brewis
Tuesday 12th November 2019 22:00 – 23:00
We are making improvements to our VoIP platform and would like to notify customers that planned maintenance will be carried out 12th November 2019 between 22:00 and 23:00 causing temporary disruption to service.  After the changes are complete your phones will re-register and normal service will resume.  Thank you for your cooperation during this time.

Planned Maintenance: Vodafone

Posted: Wednesday, November 6th, 2019 at 15:22 by David Brewis

Friday 15th November 2019 01:00 – 03:00

During the above window Vodafone will be completing a planned maintenance to upgrade firmware on a single handover point. It is expected for all affected connections to experience 1 hour downtime, however the full duration of the window may be required to account for any unforeseen issues.

Planned Maintenance: Vodafone

Posted: Wednesday, November 6th, 2019 at 15:21 by David Brewis

Tuesday 12th November 2019 01:00 – 03:00

During the above window Vodafone will be completing a planned maintenance to upgrade firmware on a single handover point. It is expected for all affected connections to experience 1 hour downtime, however the full duration of the window may be required to account for any unforeseen issues.

Planned Maintenance: Sheffield

Posted: Friday, November 1st, 2019 at 09:51 by Robin Posadas

Saturday 16th November 22:00 – Sunday 17th November 06:00 2019

During the above window we will be carrying out a planned maintenance on our network in Sheffield.

We expect all services to have a maximum downtime of 5 hours. Services include Leased lines and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 5 hours, the full 8 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Jordan Coleman says:

    This work is now commencing.

  2. Jordan Coleman says:

    This work was completed at 02:41.

Planned Work: man.core

Posted: Wednesday, October 23rd, 2019 at 14:19 by Gurinder Bansal

Wednesday 6th November 2019 21:00 – 23:00

During the above window we will be increasing the port capacity of man.core.enta.net by inserting a new line card.

This activity is not expected to impact any live services on this device.

  1. Daniel Jones says:

    This work is now commencing.

  2. Daniel Jones says:

    This work is now complete