Archive for the ‘Planned Work’ Category

Planned Work: LON5 – LEC191

Posted: Wednesday, November 24th, 2021 at 09:04 by Iain Beveridge

Thursday 24th November 2021, 00:01 – 06:00

During the above window we will be carrying out work to bring a core link between LON5 and LEC191 live. We do not expect any impact to traffic during this time. We will be monitoring this closely to ensure the work has been successful.

We apologise for the short notice and any inconvenience this may cause.

Planned Works: Glasgow GLA1209 ?

Posted: Tuesday, September 21st, 2021 at 15:59 by Iain Beveridge

Friday 08/10/2021 08:00 – 18:00

During the above window we will be completing non-service affecting maintenance on the power PDUs at this POP Site.

This work is not expected to impact any services due to backup power supply in place.

Emergency Works: Coventry

Posted: Thursday, September 2nd, 2021 at 14:32 by Iain Beveridge

Thursday 09/09/2021 00:01 – 04:00

During the above window we will be carrying out emergency maintenance work on Arundel Road, Coventry. This is to resolve a fault on a cable which is currently putting services at risk.

Customers will experience an outage during the maintenance window. We will do our best to complete maintenance work quickly and with as little disruption as possible.

Apologies for any inconvenience it may cause.

Planned Work: Peterborough

Posted: Tuesday, May 25th, 2021 at 16:12 by Robin Posadas

Wednesday 09/06/2021 2021 01:00 – Wednesday 09/06/2021 2021 05:00

During the above window we will be replacing the core router in PB1244, this is off the back of a TAC case we raised after a previous router replacement.

The work will effect all users connected to PB1244 and any users connected from PB1344 through PB1244. We do not anticipate downtime for the entire window. We apologise for the inconvenience these planned works will cause and we have exhausted all other possibilities before taking this customer impacting action.


  1. Robin Posadas says:

    Work commencing

  2. Robin Posadas says:

    Work completed

Emergency Work: Peterborough

Posted: Thursday, April 22nd, 2021 at 15:45 by Iain Beveridge

Monday 10/05/2021 2021 00:01 – Monday 10/05/2021 2021 05:00

During the above window we will be replacing the core router in PB1244, this is off the back of a TAC case we raised after a previous router replacement.

The work will effect all users connected to PB1244 and any users connected from PB1344 through PB1244. We do not anticipate downtime for the entire window. We apologise for the inconvenience these planned works will cause and we have exhausted all other possibilities before taking this customer impacting action.

  1. Robin Posadas says:

    Work commencing.

  2. Robin Posadas says:

    Work completed

Planned Work: Managed EWCS DSL Platform

Posted: Tuesday, April 6th, 2021 at 16:35 by Robin Posadas

Wednesday 14th April 2021, 01:00 – 05:00

During the above window we will be performing maintenance work on our Telehouse-East managed EWCS DSL platform.

Customers can expect to see PPP sessions reconnect during this work.

  1. Robin Posadas says:

    Work Starting

  2. Robin Posadas says:

    Work Completed

Planned Work: man191

Posted: Wednesday, March 17th, 2021 at 16:09 by Alistair Patterson

Tuesday 23rd March 2021, 21:00 – Wednesday 24th March 2021, 02:00

During the above window, we will be completing some none service affecting maintenance following the investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.

Planned Work: Peterborough Te

Posted: Wednesday, March 10th, 2021 at 16:10 by Robin Posadas

Thursday 25th March 2020 00:01 – Thursday 25th March 2020 03:00

After recently replacing the above router on Tuesday 23rd February 2021 we have identified a need to reload the new equipment as we have an issue with an onboard 10gb port. The reload was recommended after raising a TAC case with hardware vendor support.

The work will take place during the above window and will effect all users connected to PB1244, we do not anticipate downtime for the entire window. We apologise for the inconvenience these planned works will cause and we have exhausted all other possibilities before taking this customer impacting action.

  1. Adam Wilson says:

    Please be advised, this work has been aborted and will be rescheduled. Further updates will be provided in due course.

  2. Jordan Gardner says:

    This work has now been rescheduled to Friday 26th March 2021 00:01 – Friday 26th March 2021 03:00. Please see new post https://noc.enta.net/2021/03/emergency-work-peterborough-te/

Planned Work: man191

Posted: Monday, March 8th, 2021 at 16:49 by Iain Beveridge

Monday 8th March 2021, 21:00 – Tuesday 9th March 2021, 02:00

During the above window, we will be completing some none service affecting maintenance as part of the on going investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.

  1. The above work was cancelled and rescheduled for this evening, no work took place during the above window

Emergency Work: London Interxion Suite (LON44)?

Posted: Wednesday, February 10th, 2021 at 09:47 by Iain Beveridge

Wednesday 10th February 2021, 22:00 – Thursday 11th February 2021 05:00

During the above window, we will be working to restore power stability to some customer firewalls within our interxion suite. An ATS that is supplying one of out racks is faulty, we will be moving devices and config one at a time to new infrastructure within another rack in the suite. There will be a small window of downtime as we move these devices one at a time in a staged and controlled manner. This is follows on from last nights work, this window should conclude the work in this rack.

  1. Bogdan Voda says:

    This work has now been completed.

    Apologies for any inconvenience this may have caused.