Posts Tagged ‘Newcastle’

Planned work:

Posted: Thursday, January 7th, 2010 at 12:56 by Steve Lalonde

Friday 15th Jan 2010, 03:30hrs – 04:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.

Outage: Newcastle to Leeds

Posted: Wednesday, December 30th, 2009 at 17:55 by Phil Davies

The  link between Newcastle and Leeds is currently down. A fault has been raised with our provider and they have confirmed they are dealing with an incident between York and Middlesbrough and updates will be made as and when they are available. Traffic usually on this route is using an alternative path, there may be a small increase in latency due to the change in routing.

  1. Phil Davies says:

    Our provider has confirmed that a fiber break has been identified in York and engineers are on route for further investigation.

  2. Phil Davies says:

    Service was restored at 4.15am and the provider has confirmed this fault has now been closed off.