Posts Tagged ‘Slough’

Planned Work: Broadband Upgrades

Posted: Friday, November 30th, 2018 at 16:49 by Steve Lalonde

Friday 7th December 2018 00:00 – 06:00


During the above window broadband users connected via Sheffield and Slough interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users on Sheffield and Slough interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. William George says:

    This work is now commencing.

  2. William George says:

    This work is now complete.

Planned Maintenance: Equinix Slough

Posted: Wednesday, September 20th, 2017 at 18:12 by Gurinder Bansal

Friday 29th September 2017 00:01 – 06:00

During the above window we will be replacing with a higher capacity router.

All services currently terminated in this location will be migrated on to the new hardware. This includes all customer transit, EWCS, wholesale hand-off and pseudowires terminating at this location.

All other traffic that would normally route through this location will take alternative paths.

  1. Jake Turner says:

    This work is now complete.

Planned Maintenance: Slough

Posted: Wednesday, May 10th, 2017 at 17:31 by Mark Yardley

Thursday 18th May 00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include DSL (IPSC and WBC) and leased lines terminated in this location.

  1. Jake Turner says:

    This work is now complete.

Outage: Services into Slough

Posted: Saturday, January 16th, 2010 at 17:47 by Martyn Haynes

We are aware of a faul in our Slough POP which is affecting leased lines and some EWCS customers, initial investigation suggests a hardware failiure, we are attempting to resolve now. All ADSL services via Slough should be routed via alternative paths.

More information will be posted as we have it.

  1. Steve Lalonde says:

    Engineers tasked to site with replacement parts. Estimated time of repair 22:00

  2. Ming-Yu Hsieh says:

    Estimated time of repair 23:00.

Planned work:

Posted: Wednesday, January 13th, 2010 at 16:08 by Steve Lalonde

Thursday 21st Jan 2010, 03:30hrs – 04:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work has been cancelled as the upgrade was required during the fault on 16-01-2009