Posts Tagged ‘Slough’

Outage: Services into Slough

Posted: Saturday, January 16th, 2010 at 17:47 by Martyn Haynes

We are aware of a faul in our Slough POP which is affecting leased lines and some EWCS customers, initial investigation suggests a hardware failiure, we are attempting to resolve now. All ADSL services via Slough should be routed via alternative paths.

More information will be posted as we have it.

  1. Steve Lalonde says:

    Engineers tasked to site with replacement parts. Estimated time of repair 22:00

  2. Ming-Yu Hsieh says:

    Estimated time of repair 23:00.

Planned work:

Posted: Wednesday, January 13th, 2010 at 16:08 by Steve Lalonde

Thursday 21st Jan 2010, 03:30hrs – 04:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work has been cancelled as the upgrade was required during the fault on 16-01-2009