Archive for the ‘At-Risk’ Category

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Planned Maintenance: man191-rtr-1

Posted: Wednesday, August 2nd, 2023 at 02:52 by Jamie Smith

Tuesday 8th August 2023 00:01 – 06:00

During the above window, we will be replacing our core router at Equinix, Manchester.

All services currently terminated in this location will be migrated on to the new hardware.

Directly connected services will suffer service impact during the maintenance window, services include DIA, DSL, EWCS, wholesale hand-off and pseudowires.All other traffic that would normally route through this location will take alternative paths.

We apologise in advance for any inconvenience caused.

Posted in At-Risk, Planned Work | No Comments »

Third Party Emergency Work: Upgrade National Virgin Media Infinera Core

Posted: Wednesday, March 2nd, 2022 at 10:10 by Jamie Smith

Wednesday 9th March 2022 00:01 – Wednesday 9th March 2022 06:00

During the above window the third-party supplier Virgin Media will be carrying out an upgrade on the National Virgin Media Infinera Core. You may see a disruption to service which has been notified of up to 5 minutes as a precaution. This will occur at some point within the outage window and we are not able to specify a time.

We apologise for the short notice and any inconvenience this may cause

Posted in At-Risk, Emergency Work | No Comments »

Planned Works: Sotherby Rd, Middlesbrough ?

Posted: Monday, January 31st, 2022 at 13:41 by Iain Beveridge

Tuesday 15th February 2022 08:00 – 20:00

During the above window we will be completing non-service affecting maintenance on the mains power feed into this FEx.

This work is not expected to impact any services.

Posted in At-Risk | No Comments »

Planned Works: Glasgow GLA1209 ?

Posted: Tuesday, September 21st, 2021 at 15:59 by Iain Beveridge

Friday 08/10/2021 08:00 – 18:00

During the above window we will be completing non-service affecting maintenance on the power PDUs at this POP Site.

This work is not expected to impact any services due to backup power supply in place.

Posted in At-Risk, Planned Work | No Comments »

Emergency Works: Coventry

Posted: Thursday, September 2nd, 2021 at 14:32 by Iain Beveridge

Thursday 09/09/2021 00:01 – 04:00

During the above window we will be carrying out emergency maintenance work on Arundel Road, Coventry. This is to resolve a fault on a cable which is currently putting services at risk.

Customers will experience an outage during the maintenance window. We will do our best to complete maintenance work quickly and with as little disruption as possible.

Apologies for any inconvenience it may cause.

Posted in At-Risk, Planned Work | No Comments »

Emergency Works: Coventry

Posted: Thursday, August 26th, 2021 at 14:57 by Iain Beveridge

Thursday 26/08/2021 22:00 – Friday 27/08/2021 01:00

During the above window we will be carrying out emergency maintenance work on Dillotford Avenue, Coventry. This is to resolve a fault in a joint which is currently impacting live services.

Customers will experience an outage during the maintenance window. We will do our best to complete maintenance work quickly and with as little disruption as possible.

Apologies for any inconvenience it may cause.

Posted in At-Risk, Emergency Work | No Comments »

Planned Work: man191

Posted: Wednesday, March 17th, 2021 at 16:09 by Alistair Patterson

Tuesday 23rd March 2021, 21:00 – Wednesday 24th March 2021, 02:00

During the above window, we will be completing some none service affecting maintenance following the investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.

Posted in At-Risk, Planned Work | No Comments »

Planned Work: man191

Posted: Monday, March 8th, 2021 at 16:49 by Iain Beveridge

Monday 8th March 2021, 21:00 – Tuesday 9th March 2021, 02:00

During the above window, we will be completing some none service affecting maintenance as part of the on going investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.

Posted in At-Risk, Planned Work | 1 Comment »

  1. Iain Beveridge says:
    March 9, 2021 at 15:16

    The above work was cancelled and rescheduled for this evening, no work took place during the above window

Emergency Work: London Interxion Suite (LON44)?

Posted: Wednesday, February 10th, 2021 at 09:47 by Iain Beveridge

Wednesday 10th February 2021, 22:00 – Thursday 11th February 2021 05:00

During the above window, we will be working to restore power stability to some customer firewalls within our interxion suite. An ATS that is supplying one of out racks is faulty, we will be moving devices and config one at a time to new infrastructure within another rack in the suite. There will be a small window of downtime as we move these devices one at a time in a staged and controlled manner. This is follows on from last nights work, this window should conclude the work in this rack.

Posted in At-Risk, Emergency Work, Planned Work | 1 Comment »

  1. Bogdan Voda says:
    February 11, 2021 at 03:44

    This work has now been completed.

    Apologies for any inconvenience this may have caused.

Emergency Work: London Interxion Suite (LON44)

Posted: Tuesday, February 9th, 2021 at 19:45 by Iain Beveridge

Tuesday 09th February 2021, 22:00 – Wednesday 10th February 2021 05:00

During the above window, we will be working to restore power stability to some PWAN infrastructure and customer firewalls within our interxion suite. An ATS that is supplying one of out racks is faulty, we will be moving devices and config one at a time to new infrastructure within another rack in the suite. There will be a small window of downtime as we move these devices one at a time in a staged and controlled manner.

Posted in At-Risk, Emergency Work | 2 Comments »

  1. Bogdan Voda says:
    February 9, 2021 at 22:04

    Please be aware the above works is now about to commence.

  2. Bogdan Voda says:
    February 10, 2021 at 05:09

    This has now been completed for tonight.
    Further work will need to be completed out of hours and will be communicated in due course.

    Apologies for the short notice and any inconvenience this may cause.

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