Archive for the ‘At-Risk’ Category

Planned Works: Glasgow GLA1209 ?

Posted: Tuesday, September 21st, 2021 at 15:59 by Iain Beveridge

Friday 08/10/2021 08:00 – 18:00

During the above window we will be completing non-service affecting maintenance on the power PDUs at this POP Site.

This work is not expected to impact any services due to backup power supply in place.

Emergency Works: Coventry

Posted: Thursday, September 2nd, 2021 at 14:32 by Iain Beveridge

Thursday 09/09/2021 00:01 – 04:00

During the above window we will be carrying out emergency maintenance work on Arundel Road, Coventry. This is to resolve a fault on a cable which is currently putting services at risk.

Customers will experience an outage during the maintenance window. We will do our best to complete maintenance work quickly and with as little disruption as possible.

Apologies for any inconvenience it may cause.

Emergency Works: Coventry

Posted: Thursday, August 26th, 2021 at 14:57 by Iain Beveridge

Thursday 26/08/2021 22:00 – Friday 27/08/2021 01:00

During the above window we will be carrying out emergency maintenance work on Dillotford Avenue, Coventry. This is to resolve a fault in a joint which is currently impacting live services.

Customers will experience an outage during the maintenance window. We will do our best to complete maintenance work quickly and with as little disruption as possible.

Apologies for any inconvenience it may cause.

Planned Work: man191

Posted: Wednesday, March 17th, 2021 at 16:09 by Alistair Patterson

Tuesday 23rd March 2021, 21:00 – Wednesday 24th March 2021, 02:00

During the above window, we will be completing some none service affecting maintenance following the investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.

Planned Work: man191

Posted: Monday, March 8th, 2021 at 16:49 by Iain Beveridge

Monday 8th March 2021, 21:00 – Tuesday 9th March 2021, 02:00

During the above window, we will be completing some none service affecting maintenance as part of the on going investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.

  1. The above work was cancelled and rescheduled for this evening, no work took place during the above window

Emergency Work: London Interxion Suite (LON44)?

Posted: Wednesday, February 10th, 2021 at 09:47 by Iain Beveridge

Wednesday 10th February 2021, 22:00 – Thursday 11th February 2021 05:00

During the above window, we will be working to restore power stability to some customer firewalls within our interxion suite. An ATS that is supplying one of out racks is faulty, we will be moving devices and config one at a time to new infrastructure within another rack in the suite. There will be a small window of downtime as we move these devices one at a time in a staged and controlled manner. This is follows on from last nights work, this window should conclude the work in this rack.

  1. Bogdan Voda says:

    This work has now been completed.

    Apologies for any inconvenience this may have caused.

Emergency Work: London Interxion Suite (LON44)

Posted: Tuesday, February 9th, 2021 at 19:45 by Iain Beveridge

Tuesday 09th February 2021, 22:00 – Wednesday 10th February 2021 05:00

During the above window, we will be working to restore power stability to some PWAN infrastructure and customer firewalls within our interxion suite. An ATS that is supplying one of out racks is faulty, we will be moving devices and config one at a time to new infrastructure within another rack in the suite. There will be a small window of downtime as we move these devices one at a time in a staged and controlled manner.

  1. Bogdan Voda says:

    Please be aware the above works is now about to commence.

  2. Bogdan Voda says:

    This has now been completed for tonight.
    Further work will need to be completed out of hours and will be communicated in due course.

    Apologies for the short notice and any inconvenience this may cause.

BT Planned Work: Colindale TE

Posted: Tuesday, February 2nd, 2021 at 14:40 by Iain Beveridge

Thursday 04th March 2021, 21:00 – Friday 05th March 2021 05:00

Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.

Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service it should still be considered at risk.

BT Planned Work: Newcastle TE

Posted: Wednesday, January 27th, 2021 at 12:45 by Robin Posadas

Thursday 25th February 2021, 21:00 – Friday 26th February 2021 05:00

Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.

Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.

BT Planned Work: Edinburgh TE

Posted: Wednesday, January 27th, 2021 at 12:44 by Robin Posadas

Thursday 18th February 2021, 21:00 – Friday 19th February 2021 05:00

Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.

Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.