Archive for the ‘Uncategorized’ Category

Planned Work: Core Router Software Upgrade – car4-rtr-1

Posted: Monday, February 19th, 2024 at 21:06 by Adam Wilson

Tuesday 05/03/2024 22:00 to Wednesday 06/03/2024 06:00

During the above window, we will carry out software upgrades on our core router at Cardiff telephone exchange. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.

Planned Work: Core Router Software Upgrade – lon47-rtr-1

Posted: Tuesday, February 13th, 2024 at 23:25 by Adam Wilson

Tuesday 20/02/2024 22:00 to Wednesday 21/02/2024 06:00

During the above window, we will carry out software upgrades on our core router at Sovereign House, London. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.

Planned Work: Core Router Software Upgrade – lon4-rtr-2 and the.dsl

Posted: Tuesday, January 23rd, 2024 at 13:40 by Adam Wilson

Wednesday 31/01/2024 22:00 to Thursday 01/02/2024 06:00

During the above window, we will carry out software upgrades on our provider edge and DSL core routers at Telehouse East. All directly connected services will experience an outage of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.

Planned Work: Core Router Software Upgrade – lon44-rtr-2 and inx.dsl

Posted: Tuesday, January 23rd, 2024 at 13:30 by Adam Wilson

Thursday 01/02/2024 22:00 to Friday 02/02/2024 06:00

During the above window, we will carry out software upgrades on our provider edge and DSL core routers at Interxion. All directly connected services will experience an outage of up to 4 hours. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.

Planned Work: BNAP Migration in Sheffield

Posted: Monday, January 15th, 2024 at 12:25 by Iain Beveridge

Sunday 4th February 22:00 – Wednesday 7th February 10:00

During the above window, we will be completing a BNAP migration due to site closure and cease of leases. There will be a service disruption between the hours of 22:00 – 06:00 on each night. Services will be back up during the day. Impacted customers will be contacted directly however please be mindful that services in Sheffield maybe at risk during this period.

We apologise in advance for any inconvenience caused.

Planned Work: Core Router Software Upgrade – lon44-rtr-1

Posted: Saturday, December 2nd, 2023 at 08:38 by Adam Wilson

Tuesday 05/12/2023 22:00 to Wednesday 06/12/2023 06:00

During the above window, we will carry out software upgrades on our core router at Interxion, London. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.

Planned Work: Milton Keynes Metro Migration

Posted: Thursday, November 2nd, 2023 at 08:50 by Jamie Smith

Wednesday 8th November 23:00 – Thursday 9th November 02:00

During the above window, we will decommission our NNI between mk857-rtr-1 and mk19-rtr-1. Any services currently terminating at mk857 will be migrated to mk19, and may experience an outage of up to 1 hour during the window. In the event that any services remain down following the work, we kindly ask customers to reboot their CPE and ONT prior to raising a ticket with our Service Desk.

We apologise in advance for any inconvenience caused.

Planned Work: Core Router Software Upgrade – lon47-rtr-1

Posted: Thursday, October 19th, 2023 at 03:40 by Adam Wilson

Tuesday 31/10/2023 22:00 to Wednesday 01/11/2023 06:00 2023

During the above window, we will carry out software upgrades on our core router at Sovereign House, London. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.


Planned Work: Core Router Software Upgrade – lon44-rtr-1

Posted: Thursday, October 19th, 2023 at 03:35 by Adam Wilson

Tuesday 24/10/2023 22:00 to Wednesday 25/10/2023 06:00 2023

During the above window, we will carry out software upgrades on our core router at Interxion, London. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.

  1. Adam Wilson says:

    This work has not gone ahead, and will be rescheduled.

Planned Work: Core Router Software Upgrade – lon4-rtr-1

Posted: Tuesday, October 3rd, 2023 at 15:20 by Adam Wilson

Tuesday 17/10/2023 22:00 to Wednesday 18/10/2023 06:00 2023

During the above window, we will carry out software upgrades on our core router at Telehouse East. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.