Posts Tagged ‘Core’

Planned Maintenance: Installation of new core routers.

Posted: Tuesday, September 24th, 2013 at 10:34 by Steve Lalonde

0:01 – 06:00 Friday 4th October 2013

During the above window we will be installing additional core routers in both Telehouse East and Telehouse North

The new routers will be connected to the existing routers and several core links will be moved to the new routers. Where a core link is being moved traffic will be switched to alternate paths before the link is moved.

No customer circuits will be moved during this work and no downtime is expected.

  1. Steve Lalonde says:

    Corrected Month to October

  2. Steve Lalonde says:

    This maintenance is now complete.

Reminder: Max MTU Maintenance

Posted: Monday, September 2nd, 2013 at 14:53 by Steve Lalonde

0:01 – 07:00 Friday 6th September 2013

This notice is a repost of the original from 6th August to remind customers of this important maintenance work.

In preparation for insertion of new core routers in the near future, we will be setting the maximum supported MTU to 9000 bytes.

Does this affect me?

  • This will only affect customer that currently have pseudo wires or wholesale handoff with the MTU set above 9000

What do I have to do?

  • If your MTU is greater than 9000 then change the MTU on your equipment to 9000 or less.

When should I change my equipment?

  • As soon as¬†possible but before 06/09/2013

What happens if I do nothing?

  • After our maintenance, packets greater than 9000 bytes will not be able to pass through our core network and will be dropped. This will lead to an outage of your service if you do not check and validate your configuration in advance.

I have EWCS broadband does this affect me?

  • No, The MTU for EWCS is 1600 so nothing needs to be changed.

My MTU is less than 9000 can I turn it up?

  • Please do NOT change your MTU upwards without first consulting with our support team, as there may be other restrictions on your service that will affect you.