Posts Tagged ‘Maintenance’

Planned Maintenance: Upgrade to Interxion PWAN Edges

Posted: Monday, March 14th, 2022 at 10:19 by Jamie Smith

Monday 28th March 2022 23:00 – Tuesday 29th March 2022 06:00

During the above window we will be carrying out service affecting upgrades to our PWAN Edge devices located in Interxion. During this window an outage will occur to any PWAN customers who have managed or unmanged firewalls (Standalone & HA), psudowires or cross connects terminating on these devices.

We expect no longer than a 5 minute outage per PWAN however the full duration of the maintenance window should be accounted for.

We apologise for any inconvenience this may cause

Planned Works: Week 2 – Coventry, Bournemouth & Peterborough

Posted: Thursday, October 21st, 2021 at 08:49 by Jamie Smith

Wednesday 10/11/2021 08:00 – Friday 12/11/2021 18:00

During the above window we will be completing non-service affecting maintenance on the PDU Racks in the FEx.

This work is not expected to impact any services due to backup power supply in place.

Planned Works: Week 1 – Aberdeen and Dewsbury

Posted: Thursday, October 21st, 2021 at 08:49 by Jamie Smith

Monday 01/11/2021 08:00 – Thursday 04/11/2021 18:00

During the above window we will be completing non-service affecting maintenance on the PDU Racks in the FEx.

This work is not expected to impact any services due to backup power supply in place.

Planned Works: Cheltenham CLH19

Posted: Wednesday, September 15th, 2021 at 12:25 by Adam Heath

Tuesday 21/09/2021 08:00 – 20:00

During the above window we will be completing non-service affecting maintenance on the mains power feed into this FEx.

This work is not expected to impact any services due to backup power supply in place.

Planned Work: GLA1211

Posted: Friday, August 20th, 2021 at 17:13 by Adam Heath

Thursday 03/09/2021 08:00 – 20:00

During the above window we will be completing none serving affecting maintenance on the mains power feed into this FEx.

This work is not expected to impact any services due to backup power supply in place.

Planned Works: Southend on Sea

Posted: Wednesday, July 21st, 2021 at 10:52 by Jamie Smith

Monday 09/08/2021 06:00 – Friday 20/08/2021 16:00

During the above window we will be carrying out maintenance work to replace a number of faulty Network joints in Southend.

Services will be placed At Risk during the maintenance window and any customers who will experience a total loss of service will be contacted separately.

  1. This has been cancelled and will be rearranged.

Emergency Maintenance: Northern Network

Posted: Tuesday, July 6th, 2021 at 14:50 by Mark Yardley

Wednesday 2021-07-07 20:00:00 – 23:00:00

During this window we will be completing essential emergency maintenance on multiple core devices in the northern part of the network.

No service impact is anticipated.

Emergency Work: LINX LON1 & DE-CIX Peers

Posted: Friday, March 12th, 2021 at 12:25 by Jamie Smith

Friday 12th March 2021, 13:00 – 13:30

During the above window we will be carrying out preventative work on our LINX LON1 & DE-CIX peers. During this window peers will notice sessions going down and there may be a brief interruption to any traffic routing via one of these affected peers before routing via alternative LINX & LONAP peering locations.

We apologize for the short notice and any inconvenience this may cause.

  1. Jamie Smith says:

    This work is now starting

  2. Jamie Smith says:

    This change has now been completed.

Emergency Work: Peterborough (PB1244)

Posted: Tuesday, February 23rd, 2021 at 16:28 by Jamie Smith

Tuesday 23rd February 2021, 19:00 – Tuesday 23rd February 2021, 23:59

During the above window, we will be completing emergency maintenance to upgrade and replace our core router at the above location. This is required in order to resolve the issues we have been experiencing in Peterborough. There will be a small window of downtime as we replace the chassis and migrate services across.

  1. Robin Posadas says:

    Work commencing.

  2. Robin Posadas says:

    Work completed