Posts Tagged ‘Preston’

Planned Work: Broadband Upgrades

Posted: Thursday, November 29th, 2018 at 17:49 by Steve Lalonde

Thursday 6th December 2018 00:00 – 06:00


During the above window broadband users connected via Peterborough and Preston interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users onPeterborough and Preston interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. David Wheeler says:

    This work is now commencing.

  2. David Wheeler says:

    The work is now completed.

Emergency Maintenance: Preston

Posted: Thursday, August 31st, 2017 at 09:39 by Gurinder Bansal

Friday 1st September 00:01 – 06:00

During the above window we will be replacing with a higher specification and capacity router.

All services currently terminated in this location will be migrated on to the new hardware. This includes all customer transit, EWCS, wholesale hand-off and pseudowires terminating at this location.

All other traffic that would normally route through this location will take alternative paths.

  1. Jake Turner says:

    This work is now complete

Incident: Preston

Posted: Thursday, August 24th, 2017 at 13:54 by Gurinder Bansal

We have just experienced a brief loss of power to our equipment located in our Preston PoP. Power is currently restored however engineers are investigating with our colocation provider.

Further updates will be provided when available.

  1. Richard Partridge says:

    Our investigation has determined that the problem related to an unexpected reload of the Preston core router and we are continuing to investigate. The core router has shown no signs of any further problems.

  2. David Derrick says:

    The Preston router has again reported a reboot caused by power failure. Services terminating at that POP will have experienced disruption; other services will have had their traffic rerouted automatically.

    Investigations into the power outage on 24th are still ongoing, this incident will be added to the case as a matter of urgency.

  3. Richard Partridge says:

    The core router has shown no further signs of problems. However, we already had plans to replace this core router with a higher specification and capacity device. In light of these recent problems, we’ve accelerated these plans and will be replacing the core as outlined in this emergency maintenance notification:

Planned work:

Posted: Thursday, January 7th, 2010 at 14:15 by Steve Lalonde

Monday 18th Jan 2010, 04:30hrs – 05:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.