Posts Tagged ‘Sheffield’

Planned Maintenance: sheffield.core

Posted: Tuesday, February 5th, 2019 at 14:42 by Jamie Smith

Tuesday 19th February 2019 00:00 – 02:00

During the above window we will be performing a service effecting software update to this device.

We expect all services currently terminated in this location to have a maximum downtime of 15 minutes. Services Include Leased lines, Transit, and Pseudowires. Whilst actual downtime is expected to be no more than 15 minutes, the full 2 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.


  1. Jamie Smith says:

    This work is now commencing.

  2. Jamie Smith says:

    This work is now complete.

Planned Work: Broadband Upgrades

Posted: Friday, November 30th, 2018 at 16:49 by Steve Lalonde

Friday 7th December 2018 00:00 – 06:00


During the above window broadband users connected via Sheffield and Slough interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users on Sheffield and Slough interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. William George says:

    This work is now commencing.

  2. William George says:

    This work is now complete.

Planned work:

Posted: Monday, January 11th, 2010 at 09:16 by Steve Lalonde

Tuesday 19th Jan 2010, 03:30hrs – 04:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.

Outage: Leeds to Sheffield

Posted: Thursday, January 7th, 2010 at 08:58 by Adam Heath

The  link between Leeds and Sheffield is currently down. A fault has been raised with our provider and they have confirmed they are dealing with an incident 2km outside of Leeds and updates will be made as and when they are available. Traffic usually on this route is using an alternative path, there may be a small increase in latency due to the change in routing. Due to adverse weather conditions the fix time may be extended.

  1. Phil Davies says:

    Our provider has confirmed they have a fiber break and engineers are on site preparing a length of fiber to replace the damaged one and splicing will begin at 12pm.

  2. Phil Davies says:

    The service was restored at 12:27pm.