Friday 30/08/2024 23:00 – Saturday 31/08/2024 06:00
During the above window we will be performing migrations of the PWAN firewall racks within this location. This is a service impacting maintenance, Impacting both Single Units and High Availability units for the duration of the works.
Customers who have their own firewalls within the affected racks will be notified of the new rack location within our suite after the work has been completed.
All other services in this location are not impacted.
Thursday 22/08/2024 03:00 – 05:00
During the above window we will be performing a service impacting hardware upgrade to our core router at this location. All directly connected services will experience an outage during the maintenance window, this includes but is not limited to DIA, PWAN, WSLL, EWCS Broadband, DSL services, Customer Interconnects and any Customer based Transit or Peering.
Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Thursday 22/08/2024 00:01 – 02:00
During the above window we will be performing a service impacting hardware upgrade to our core router at this location. All directly connected services will experience an outage during the maintenance window, this includes but is not limited to DIA, PWAN, WSLL, EWCS Broadband, Customer Interconnects and any Customer based Transit or Peering.
Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Wednesday 21/08/2024 03:00 – 05:00
During the above window we will be performing a service impacting hardware upgrade to our core router at this location. All directly connected services will experience an outage during the maintenance window, this includes but is not limited to DIA, PWAN, WSLL, EWCS Broadband, Customer Interconnects and any Customer based Transit or Peering.
Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Tuesday 05/03/2024 22:00 to Wednesday 06/03/2024 06:00
During the above window, we will carry out software upgrades on our core router at Cardiff telephone exchange. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Tuesday 20/02/2024 22:00 to Wednesday 21/02/2024 06:00
During the above window, we will carry out software upgrades on our core router at Sovereign House, London. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Wednesday 31/01/2024 22:00 to Thursday 01/02/2024 06:00
During the above window, we will carry out software upgrades on our provider edge and DSL core routers at Telehouse East. All directly connected services will experience an outage of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Thursday 01/02/2024 22:00 to Friday 02/02/2024 06:00
During the above window, we will carry out software upgrades on our provider edge and DSL core routers at Interxion. All directly connected services will experience an outage of up to 4 hours. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Sunday 4th February 22:00 – Wednesday 7th February 10:00
During the above window, we will be completing a BNAP migration due to site closure and cease of leases. There will be a service disruption between the hours of 22:00 – 06:00 on each night. Services will be back up during the day. Impacted customers will be contacted directly however please be mindful that services in Sheffield maybe at risk during this period.
We apologise in advance for any inconvenience caused.
Tuesday 05/12/2023 22:00 to Wednesday 06/12/2023 06:00
During the above window, we will carry out software upgrades on our core router at Interxion, London. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.