Archive for the ‘Planned Work’ Category

At-Risk: Cardiff to Bristol fibre link maintenance

Posted: Monday, November 14th, 2016 at 15:36 by Scott Morgan
28-Nov-2016 22:30 GMT to 29-Nov-2016 06:00
During the above window one of our fibre suppliers will be carrying out maintenance on our links between Cardiff and Bristol. Whilst the actual downtime is expected to be less, the full 7.5 hrs may be required to account for any unforeseen issues. This work is not expected to be service affecting, however, you may see unusual paths and increase in latency while traffic is automatically rerouted via alternate routes.

Planned Maintenance: Hardware Upgrades

Posted: Wednesday, November 2nd, 2016 at 13:07 by Mark Yardley

Wednesday 9th November 23:00 – Thursday 10th November 06:00

During the above window we will be replacing hardware in our Redbus Meridian Gate, Telecity Hex 6/7 and Goswell Road locations for higher capacity equipment.

Affected services are:

All customer interconnects ( Transit / EWCS / Wholesale Handoff / Pseudowire ) terminating at redbus-mer.core, redbus-hex.core and goswell.core

For customers directly connected to these locations, an estimated 15-30 minute down time is expected. All other traffic that would normally route through these locations will take alternative paths.

  1. Mark Yardley says:

    This work is now complete.

Interxion to Milton Keynes fibre maintenance

Posted: Friday, October 28th, 2016 at 09:05 by Iain Beveridge

10-Nov-2016 02:00:00 GMT to 10-Nov-2016 6:00:00

During the above window one of our fibre suppliers will be carrying out maintenance on our links between Interxion and Milton Keynes. Whilst the actual downtime is expected to be less, the full 4 hrs may be required to account for any unforeseen issues. This work is not expected to be service affecting, however, you may see unusual paths and increase in latency while traffic is automatically rerouted via alternate routes.

Planned Work: Broadband (DSL)

Posted: Tuesday, October 18th, 2016 at 09:37 by Steve Lalonde

Tuesday 25th October 2016 00:01 – 04:00

During the above window we will be migrating all users connected to the following WBC nodes to new equipment.

  • Kingston
  • Leeds

Customers will see downtime of approx 5 minutes, however some customers may need to reboot their routers to reconnect.

  1. Steve Lalonde says:

    This work is now complete

Planned Work: Broadband (DSL)

Posted: Tuesday, October 18th, 2016 at 09:35 by Steve Lalonde

Monday 24th October 2016 00:01 – 04:00

During the above window we will be migrating all users connected to the following WBC nodes to new equipment.

  • Edinburgh
  • Faraday
  • Glasgow

Customers will see downtime of approx 5 minutes, however some customers may need to reboot their routers to reconnect.

  1. Steve Lalonde says:

    This work is now complete

Preston to Glasgow fibre maintenance

Posted: Friday, October 14th, 2016 at 14:52 by Iain Beveridge

19-Oct-2016 02:00:00 GMT to 19-Oct-2016 6:00:00

During the above window one of our fibre suppliers will be carrying out maintenance on our link between Preston and Glasgow. Whilst the actual downtime is expected to be less, the full 4 hrs may be required to account for any unforeseen issues. This work is not expected to be service affecting, however, you may see unusual paths and increase in latency while traffic is automatically rerouted via alternate routes.

Equinix Slough to Telehouse East fibre maintenance

Posted: Thursday, October 13th, 2016 at 10:33 by Iain Beveridge

24-Oct-2016 23:00:00 GMT to 24-Oct-2016 02:00:00

During the above window one of our fibre suppliers will be carrying out maintenance on our link between Equinix Slough and Telehouse East. Whilst the actual downtime is expected to be less, the full 3 hrs may be required to account for any unforeseen issues. This work is not expected to be service affecting, however, you may see unusual paths and increase in latency while traffic is automatically rerouted via alternate routes.

Preston to Glasgow fibre maintenance

Posted: Thursday, October 6th, 2016 at 09:07 by Iain Beveridge

12-Oct-2016 02:00:00 GMT to 12-Oct-2016 6:00:00

During the above window one of our fibre suppliers will be carrying out maintenance on our link between Preston and Glasgow. Whilst the actual downtime is expected to be less, the full 4 hrs may be required to account for any unforeseen issues. This work is not expected to be service affecting, however, you may see unusual paths and increase in latency while traffic is automatically rerouted via alternate routes.

  1. The maintenance work by our suppliers did not go ahead as planned it has been rescheduled for another date.

Interxion to Milton Keynes fibre maintenance

Posted: Thursday, October 6th, 2016 at 08:59 by Iain Beveridge

25-Oct-2016 02:00:00 GMT to 25-Oct-2016 6:00:00

During the above window one of our fibre suppliers will be carrying out maintenance on our links between Interxion and Milton Keynes. Whilst the actual downtime is expected to be less, the full 4 hrs may be required to account for any unforeseen issues. This work is not expected to be service affecting, however, you may see unusual paths and increase in latency while traffic is automatically rerouted via alternate routes.

Planned Work: Broadband (DSL)

Posted: Tuesday, October 4th, 2016 at 09:56 by Steve Lalonde

Tuesday 11th October 2016 00:01 – 04:00

During the above window we will be migrating all users connected to the following WBC nodes to new equipment.

  • Edinburgh
  • Faraday
  • Glasgow
  • Kingston
  • Leeds

Customers will see downtime of approx 5 minutes, however some customers may need to reboot their routers to reconnect.

  1. Neil Watson says:

    Unfortunately the work that was scheduled for tomorrow morning now needs to be rescheduled based on the advice of our equipment suppliers. We will post further dates for this work to be completed as soon as possible. Apologies for the short notice given.