Archive for the ‘Planned Work’ Category

Planned Work: Broadband Upgrades

Posted: Monday, December 3rd, 2018 at 15:41 by Steve Lalonde

Monday 10th December 2018 00:00 – 06:00

 

During the above window broadband users connected via Leeds interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users on Leeds interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. Robin Posadas says:

    This work is now commencing.

  2. Robin Posadas says:

    This work is now complete.

At Risk: Planned Works – Edinburgh

Posted: Monday, December 3rd, 2018 at 13:55 by Jamie Smith

Thursday 6th December 2018 00:01 – 06:00 

During the above window our supplier will be carrying out essential power works to both of our racks in this location. No downtime is expected due to the preventative measures being taken, however all services at this location should be considered at risk for the duration of the window this includes; DSL, Leased lines and Pseudowires terminating at this location.

This is work that had originally been scheduled for the 30/11 as per http://noc.enta.net/2018/11/at-risk-planned-works-edinburgh/ however due to unforeseen supplier circumstances they had to postpone that work.

Planned Work: Broadband Upgrades

Posted: Friday, November 30th, 2018 at 16:49 by Steve Lalonde

Friday 7th December 2018 00:00 – 06:00

 

During the above window broadband users connected via Sheffield and Slough interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users on Sheffield and Slough interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. William George says:

    This work is now commencing.

  2. William George says:

    This work is now complete.

Planned Maintenance: Telford

Posted: Friday, November 30th, 2018 at 13:52 by Alistair Patterson

Saturday 8th December 2018 20:00 – Sunday 9th December 2018 04:00

 

During the above window we will be carrying out essential maintenance within the racks that terminate Openreach circuits in our Telford location. This is service affecting with downtime expected to be no longer than 4hrs, however the full duration of the window may be required to account for any unforeseen issues. All affected customers have been contacted individually.

  1. William George says:

    This work is now commencing.

  2. William George says:

    This maintenance is now complete.

Planned Work: Broadband Upgrades

Posted: Thursday, November 29th, 2018 at 17:49 by Steve Lalonde

Thursday 6th December 2018 00:00 – 06:00

 

During the above window broadband users connected via Peterborough and Preston interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users onPeterborough and Preston interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. David Wheeler says:

    This work is now commencing.

  2. David Wheeler says:

    The work is now completed.

Planned Maintenance: Glasgow.core

Posted: Wednesday, November 28th, 2018 at 17:24 by David Wheeler

Thursday 6th December 2018 00:01 – 06:00

During the above window we will be replacing Glasgow.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include: Leased lines, DSL, EWCS, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    Due to a 3rd party carrying out essential power works in Edinburgh during the same initial works window, see NOC post: (At Risk: Planned Works – Edinburgh) We will be moving the above planned maintenance window forward to Wednesday 5th December 2018 00:01 – 06:00.

    There is no change to the works taking place but if there are any concerns please feel free to contact our customer support desk.

Planned Work: Broadband Upgrades

Posted: Tuesday, November 27th, 2018 at 17:22 by Steve Lalonde

Wednesday 5th December 2018 00:00 – 06:00

 

During the above window broadband users connected via Wolverhampton and Newcastle interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users on Wolverhampton and Newcastle interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. David Wheeler says:

    This work is now commencing.

  2. David Wheeler says:

    This work is now completed.

Planned Work: Broadband Upgrades

Posted: Friday, November 23rd, 2018 at 17:06 by David Wheeler

Tuesday 4th December 2018 00:00 – 06:00

During the above window broadband users connected via Milton Keynes and Stepney Green interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users on Milton Keynes and Stepney Green interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. David Wheeler says:

    This work is now commencing.

  2. David Wheeler says:

    This work is now completed.

Planned Work: Broadband Upgrades

Posted: Friday, November 23rd, 2018 at 17:03 by David Wheeler

Monday 3rd December 2018 00:00 – 06:00

During the above window broadband users connected via Colindale, Columbo and Kingston interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users on Colindale, Columbo and Kingston interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. Robin Posadas says:

    This work is now commencing.

  2. Robin Posadas says:

    This work is now complete.

At Risk: Planned Works – Edinburgh

Posted: Wednesday, November 21st, 2018 at 10:40 by Jamie Smith

Friday 30th November 2018 00:01 – 06:00  

During the above window our supplier will be carrying out essential power works to both of our racks in this location. No downtime is expected due to the preventative measures being taken, however all services at this location should be considered at risk for the duration of the window this includes; DSL, Leased lines and Pseudowires terminating at this location.