Archive for the ‘Planned Work’ Category

Planned Maintenance: birmingham-te.core.enta.net

Posted: Monday, April 23rd, 2018 at 09:48 by Gurinder Bansal

Friday 27th April 2018 00:01-06:00

During the above maintenance window, we will be installing additional core equipment as part of ongoing network expansion.

All services currently terminated in this location will be migrated on to the new hardware. This includes all DSL, EWCS, leased lines and wholesale circuits at this location. Whilst actual downtime is expected to be no more than 20 minutes for each circuit, the full 6 hrs may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will not be affected.

  1. Gurinder Bansal says:

    This work is now complete

Planned Maintenance: Telford DC2 Equipment

Posted: Tuesday, April 17th, 2018 at 21:11 by Jake Turner

Tuesday 24th April 00:00 – 06:00

During the above window we will be relocating the below equipment out of DC2 in Telford and into DC3. Downtime for each device should be no more than 30 minutes at any point within the window:

  • pwan-diag
  • pwan-kikker.edge
  • pwan-tlf.edge

Please note that during this window the Mirada virtual machine used for troubleshooting will be unavailable briefly and whilst pawn-kikker.edge is relocated all PWAN devices will show as unreachable. This will however not affect the operation of PWAN devices and no downtime will be experienced as a result. During the move of pwan-tlf.edge some customers will experience a loss of connectivity to colocation in Telford from their PWAN. Individual customers will be notified separately if this will directly affect them.

  1. Jake Turner says:

    This work is now complete

At Risk: Leeds POP

Posted: Monday, March 19th, 2018 at 09:50 by Jamie Smith

Thursday 22nd March 22:00 – 02:00 Friday 23rd March 

After a power check at the above location, an issue has been identified with the power infrastructure. Emergency work will, therefore, take place in the above window to swap out a faulty UPS.

No downtime is expected however all directly connected services should be considered at risk.

At Risk: Planned Core Maintenance

Posted: Friday, March 9th, 2018 at 15:57 by Ming-Yu Hsieh

Thursday 15th March 2018 20:00 – 23:00

During the above maintenance window, we will be undertaking work on the core network.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window routing may take different paths than usual.

  1. Ming-Yu Hsieh says:

    This work has now been completed.

At-Risk: Telford Data Centre Equipment Relocation

Posted: Monday, March 5th, 2018 at 13:59 by Richard Partridge

Monday 12th March 17:00  – Friday 16th March 23:59

During the above window, we will be carrying out equipment relocation work in the Telford Data Centre. No downtime is expected however customers will be notified individually in advance regarding any specific risks to their service as and when work is taking place.

Planned Maintenance: Edinburgh WBC Broadband

Posted: Friday, February 23rd, 2018 at 13:01 by Richard Partridge

Thursday 29th March 02:00 – 06:00

During the above window, BT will be carrying out maintenance to introduce additional capacity to their broadband network in Edinburgh. Broadband users can expect a service outage of between 20 – 45 minutes, however should consider their connections at risk for the duration of the window.

Planned Maintenance: Bristol WBC Broadband

Posted: Friday, February 23rd, 2018 at 13:00 by Richard Partridge

Tuesday 27th March 02:00 – 06:00

During the above window, BT will be carrying out maintenance to introduce additional capacity to their broadband network in Bristol. Broadband users can expect a service outage of between 20 – 45 minutes, however should consider their connections at risk for the duration of the window.

Planned Maintenance: Preston WBC Broadband

Posted: Friday, February 23rd, 2018 at 13:00 by Richard Partridge

Thursday 22nd March 02:00 – 06:00

During the above window, BT will be carrying out maintenance to introduce additional capacity to their broadband network in Preston. Broadband users can expect a service outage of between 20 – 45 minutes, however should consider their connections at risk for the duration of the window.

Planned Maintenance: Peterborough WBC Broadband

Posted: Friday, February 23rd, 2018 at 12:59 by Richard Partridge

Tuesday 20th March 02:00 – 06:00

During the above window, BT will be carrying out maintenance to introduce additional capacity to their broadband network in Peterborough. Broadband users can expect a service outage of between 20 – 45 minutes, however should consider their connections at risk for the duration of the window.

Planned Maintenance: Birmingham WBC Broadband

Posted: Friday, February 23rd, 2018 at 12:58 by Richard Partridge

Tuesday 13th March 02:00 – 06:00

During the above window, BT will be carrying out maintenance to introduce additional capacity to their broadband network in Birmingham. Broadband users can expect a service outage of between 20 – 45 minutes, however should consider their connections at risk for the duration of the window.