Archive for January, 2022

Third Party Planned Works: Virgin Media – Fault Found at Telecity London?

Posted: Monday, January 31st, 2022 at 13:44 by Iain Beveridge

Tuesday 8th February 2022 00:01 – 08:00

During the above window the third-party supplier Virgin Media will be carrying out maintenance to sort out a fault (F009427828) on a slot at Telecity London that is returning a Low Optical Loss. The maintenance will create a service outage however the outage period should only last for up to 6 x hours; however an 8 x hour timeframe has been given in the event of any unforeseen circumstances required and any associated none impacting work.

We apologise for any inconvenience this may cause.

Planned Works: Sotherby Rd, Middlesbrough ?

Posted: Monday, January 31st, 2022 at 13:41 by Iain Beveridge

Tuesday 15th February 2022 08:00 – 20:00

During the above window we will be completing non-service affecting maintenance on the mains power feed into this FEx.

This work is not expected to impact any services.

Third Party Emergency Work: Virgin Media – Fibre Joint Swap outs

Posted: Friday, January 21st, 2022 at 14:28 by Iain Beveridge

Friday 28th January 2022 23:00 – Saturday 29th January 2022 11:00

During the above window the third-party supplier Virgin Media will be carrying out fibre joint swap outs as part of the Poplar site exit work required. The maintenance period should last up to 10 hours and the pre work will take place between 23:00 and midnight. Each Service will have an outage for around 5 minutes 

We apologise for the short notice and any inconvenience this may cause.

Third Party Emergency Work: Vodafone, Sovereign House, London

Posted: Wednesday, January 5th, 2022 at 12:34 by david labouchardiere

Wednesday 12th January 2022 22:00 – Thursday 13th January 2022 06:00

During the above window the third-party supplier Vodafone will be carrying out intrusive testing and reloading their network termination equipment. Some customers handed over in Sov House will experience an outage during the maintenance window. This is rescheduled work from 17/12/21

We apologise for the short notice and any inconvenience this may cause.