Archive for March, 2022

Third Party Planned Works: Virgin Media – Network Maintenance

Posted: Wednesday, March 23rd, 2022 at 11:49 by Jamie Smith

Friday 22nd April 2022 00:01 – 06:00

During the above window, third-party supplier Virgin Media will be carrying out some maintenance on their Network. The maintenance will create a service outage however the outage period should only last for up to 5 hours; however a 6 hour timeframe has been given in the event of any unforeseen circumstances required and any associated none impacting work.

We apologise for any inconvenience this may cause.

Planned Maintenance: Firmware Upgrade on Accedian NIDs

Posted: Thursday, March 17th, 2022 at 15:47 by Adam Wilson

Tuesday 19th April 2022 00:01 – 06:00

During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:

Peterborough, Plymouth, Portsmouth, Reading, Southend-on-Sea, Sheffield, Slough, Stirling, Swindon, Wakefield

During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.

Planned Maintenance: Firmware Upgrade on Accedian NIDs

Posted: Thursday, March 17th, 2022 at 15:43 by Adam Wilson

Friday 15th April 2022 00:01 – 06:00

During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:

Milton Keynes, Northampton, Nottingham

During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.

Planned Maintenance: Firmware Upgrade on Accedian NIDs

Posted: Thursday, March 17th, 2022 at 15:39 by Adam Wilson

Wednesday 13th 2022 April 00:01 – 06:00

During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:

Glasgow, Gloucester, Huddersfield, Hull, Leicester, Leeds, Maidenhead

During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.

Planned Maintenance: Firmware Upgrade on Accedian NIDs

Posted: Thursday, March 17th, 2022 at 15:36 by Adam Wilson

Thursday 7th April 2022 00:01 – 06:00

During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:

Bracknell, Cambridge, Coventry, Derby, Edinburgh, Exeter

During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.

Planned Maintenance: Firmware Upgrade on Accedian NIDs

Posted: Thursday, March 17th, 2022 at 15:33 by Adam Wilson

Tuesday 5th April 2022 00:01 – 06:00

During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:

Aberdeen, Bournemouth, Bradford, Bristol

During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.

Third Party Planned Works: Virgin Media – Network Maintenance

Posted: Wednesday, March 16th, 2022 at 19:21 by Adam Heath

Thursday 24th March 2022 23:00 – Friday 25th March 09:00

During the above window, third-party supplier Virgin Media will be carrying out some maintenance on their Network. The maintenance will create a service outage however the outage period should only last last for upto 8 x hours; however a 10x hour timeframe has been given in the event of any unforeseen circumstances required and any associated none impacting work including pre-work taking place between 23:00 hours and Midnight.

We apologise for any inconvenience this may cause.

Third Party Planned Works: Virgin Media – Network Maintenance

Posted: Tuesday, March 15th, 2022 at 11:10 by Iain Beveridge

Wednesday 23rd March 2022 00:01 – 06:00

During the above window, third-party supplier Virgin Media will be carrying out some maintenance on their Network. The maintenance will create a service outage however the outage period should only last for up to 5 x hours; however an 6 x hour timeframe has been given in the event of any unforeseen circumstances required and any associated none impacting work.

We apologise for any inconvenience this may cause.

Planned Maintenance: Upgrade to Interxion PWAN Edges

Posted: Monday, March 14th, 2022 at 10:19 by Jamie Smith

Monday 28th March 2022 23:00 – Tuesday 29th March 2022 06:00

During the above window we will be carrying out service affecting upgrades to our PWAN Edge devices located in Interxion. During this window an outage will occur to any PWAN customers who have managed or unmanged firewalls (Standalone & HA), psudowires or cross connects terminating on these devices.

We expect no longer than a 5 minute outage per PWAN however the full duration of the maintenance window should be accounted for.

We apologise for any inconvenience this may cause

Third Party Emergency Work: Upgrade National Virgin Media Infinera Core

Posted: Wednesday, March 2nd, 2022 at 10:10 by Jamie Smith

Wednesday 9th March 2022 00:01 – Wednesday 9th March 2022 06:00

During the above window the third-party supplier Virgin Media will be carrying out an upgrade on the National Virgin Media Infinera Core. You may see a disruption to service which has been notified of up to 5 minutes as a precaution. This will occur at some point within the outage window and we are not able to specify a time.

We apologise for the short notice and any inconvenience this may cause