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Emergency Maintenance: PWAN Infrastructure Software Upgrades

Posted: Monday, April 3rd, 2023 at 09:13 by Jamie Smith

Wednesday 5th April 2023 00:00 – 05:00

During the above window we will be carrying out service affecting upgrades to two of our PWAN Infrastructure devices located within Interxion Datacenter (pwan-nx.inx.edge & pwan-nx2.inx.edge) this is due to a critical firmware bug on the SSD’s within these devices.

During this window an outage will occur to any PWAN customers who have managed or unmanged firewalls (Standalone & HA), psudowires or cross connects terminating on these devices.

We expect no longer than a 60 minute outage per PWAN however the full duration of the maintenance window should be accounted for.

We apologise for any inconvenience this may cause

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This entry was posted on Monday, April 3rd, 2023 at 09:13 and is filed under Emergency Work. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

2 Responses to “Emergency Maintenance: PWAN Infrastructure Software Upgrades”

  1. Jamie Smith says:
    April 5, 2023 at 00:21

    This work will soon be starting

  2. Jamie Smith says:
    April 5, 2023 at 01:50

    This work has now been completed

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