Archive for November, 2023

Emergency Power Work: Interxion Datacenter

Posted: Thursday, November 9th, 2023 at 16:19 by Jamie Smith

Wednesday 8th November 23:59 – Thursday 9th November 05:00

Following on from the two Major Incidents that occured over the weekend, we will be carrying out emergency work to our power Infrastructure within the affected rack.

There will be an impact to services within this location while this work occurs. Efforts have been carried out to minimze disruption to services and devices within the affected rack ensuring that work is only carried out on one PDU at a time.

We apologise for the inconnvience this may cause.

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Planned Work: Milton Keynes Metro Migration

Posted: Thursday, November 2nd, 2023 at 08:50 by Jamie Smith

Wednesday 8th November 23:00 – Thursday 9th November 02:00

During the above window, we will decommission our NNI between mk857-rtr-1 and mk19-rtr-1. Any services currently terminating at mk857 will be migrated to mk19, and may experience an outage of up to 1 hour during the window. In the event that any services remain down following the work, we kindly ask customers to reboot their CPE and ONT prior to raising a ticket with our Service Desk.

We apologise in advance for any inconvenience caused.

Posted in Uncategorized | No Comments »

Planned Work: Sheffield Metro Migration

Posted: Thursday, November 2nd, 2023 at 08:46 by Jamie Smith

Tuesday 7th November 23:00 – Wednesday 8th November 02:00

During the above window, we will decommission our NNI between she275-rtr-1 and she20-rtr-1. Any services currently terminating at she275 will be migrated to she20, and may experience an outage of up to 1 hour during the window. In the event that any services remain down following the work, we kindly ask customers to reboot their CPE and ONT prior to raising a ticket with our Service Desk.

We apologise in advance for any inconvenience caused.

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Planned Work: Bristol Metro Migration

Posted: Thursday, November 2nd, 2023 at 08:43 by Jamie Smith

Monday 6th November 23:00 – Tuesday 7th November 02:00

During the above window, we will decommission our NNI between bri12-rtr-1 and bri165-rtr-1. Any services currently terminating at bri165 will be migrated to bri12, and may experience an outage of up to 1 hour during the window. In the event that any services remain down following the work, we kindly ask customers to reboot their CPE and ONT prior to raising a ticket with our Service Desk.

We apologise in advance for any inconvenience caused.

Posted in Planned Work | No Comments »