Archive for January, 2024

Emergency Work: lon4-rtr-1

Posted: Monday, January 29th, 2024 at 13:27 by Jamie Smith

Wednesday 31/01/2024 22:00 to Thursday 01/02/2024 06:00

During the above window, we will carry out emergency work to apply a critical software patch to this core device at Telehouse East. All directly connected services will experience an outage of up to 30 mins in total, however the full duration of the window should be accounted for. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.


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Planned Work: Core Router Software Upgrade – lon4-rtr-2 and the.dsl

Posted: Tuesday, January 23rd, 2024 at 13:40 by Adam Wilson

Wednesday 31/01/2024 22:00 to Thursday 01/02/2024 06:00

During the above window, we will carry out software upgrades on our provider edge and DSL core routers at Telehouse East. All directly connected services will experience an outage of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.

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Planned Work: Core Router Software Upgrade – lon44-rtr-2 and inx.dsl

Posted: Tuesday, January 23rd, 2024 at 13:30 by Adam Wilson

Thursday 01/02/2024 22:00 to Friday 02/02/2024 06:00

During the above window, we will carry out software upgrades on our provider edge and DSL core routers at Interxion. All directly connected services will experience an outage of up to 4 hours. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.

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Planned Work: BNAP Migration in Sheffield

Posted: Monday, January 15th, 2024 at 12:25 by Iain Beveridge

Sunday 4th February 22:00 – Wednesday 7th February 10:00

During the above window, we will be completing a BNAP migration due to site closure and cease of leases. There will be a service disruption between the hours of 22:00 – 06:00 on each night. Services will be back up during the day. Impacted customers will be contacted directly however please be mindful that services in Sheffield maybe at risk during this period.

We apologise in advance for any inconvenience caused.

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