Saturday 27/04/2024 00:01 – 07:00

During the above window we will be performing a rack migration of the Interxion DSL platform. This is a service impacting maintenance. 

At the start of the maintenance window, sessions connected to the Interxion side of the platform will be forcibly disconnected and will allowed to reconnect to the Telehouse infrastructure for the duration of the work. Once the rack migration has been completed, sessions will be rebalanced across the platform by performing additional disconnections from the Telehouse side.

This work is required in preparation to work our Datacenter supplier is carrying out to replace the CRAC units at this location https://noc.enta.net/2024/03/planned-work-interxion-datacenter-lon1-crac-unit-replacement/

For the avoidance of doubt, all DSL services connected to the Interxion side of the platform at the start of the window will experience a brief outage while sessions are torn down and reconnect. All services connected to the Telehouse side of the platform may experience a brief outage towards the end of the window when rebalancing occurs.

We apologise for any inconvenience this may cause.

This entry was posted on Tuesday, April 9th, 2024 at 15:14 and is filed under DSL, EWCS, Planned Work. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.