13/08/2020 22:00 – 14/08/2020 06:59
During the above window, please be aware that we are carrying out some essential planned maintenance at Milton Keynes MK9 1AA.
The work is a Network Diversion and customers will experience an outage during the maintenance window.
From Monday 20th July 2020 19:00 – 02:00, Nightly until Friday 30th July 2020.
Due to the Telehouse Metro data centre closing, there is an ongoing project to migrate all Vodafone provided services to a new handoff location at Equinix Slough.
A maintenance window is scheduled nightly from 19:00 until 02:00 the following morning, customers will experience a single 30 minute outage whilst their individual circuit’s configuration is migrated and tested.
If you require any additional information, please contact the Service Desk at Service.desk@cityfibre.com
Thursday 16th July 2020, 22:00 – 23:59
After a power check within Bristol POP, BT identified an issue with part of the power infrastructure within one of our racks.
Therefore, BT will be undertaking emergency maintenance work in the above window which may require the power feeds to be moved, whilst a UPS is swapped within the rack. The core network router is not expected to experience any loss of service.
Wednesday 29th July 2020, 21:00 – Thursday 30th July 2020 05:00
Due to on going improvements to the power infrastructure within the BT POP’s, Birmingham TE requires both the ATS and UPS to be refreshed.
Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment will experience a small period of downtime.
All work was completed without incident.
Thursday 25th June 2020 00:01 – 07:00
During the above window, please be aware that we are carrying out some essential planned maintenance at Leeds, Quarry Hill.
The work is a Network Diversion and Customers will experience an outage during the maintenance window.
Tuesday 30th June 2020 00:00 – 06:00
During the above window, Western Power Distribution will be carrying out work that may cause downtime on the core link between Exeter and Bristol. Traffic will route via alternative paths however there will be reduced redundancy to the Exeter and Plymouth sites.
work is now commencing
work now completed