Tuesday 14 December 00:00 – 02:00
CityFibre will be undertaking emergency maintenance work within the above window. This work will require the power feed to be moved on a single fed device.
There is only one device effected by the work, the core network devices should not be affected by this change. However due to the nature of work ongoing in the rack all equipment should be considered at risk.
The customers directly connected into the equipment effected by the work will experience a small period of downtime and should have received communication of this change.
Aiden Spencer 
The issue affecting inbound calls to 03301003551 is still ongoing, our VOIP platform provider is working with the carrier service provider to identify the problem.
This has now been fixed, the Technical Support phone line 03301003551 is available for use.
Apologies for any inconveniencies this may have caused.