Archive for March 31st, 2020

Incident: L2TP broadband

Posted: Tuesday, March 31st, 2020 at 11:46 by david labouchardiere

We are currently aware of an issue affecting authentication on L2TP broadband circuits. Engineers are already engaged and are investigating.

Further updates will be provided as and when they become available.

 

Posted in Incidents | 1 Comment »

  1. david labouchardiere says:
    March 31, 2020 at 12:46

    Engineers confirm service has now been restored. Please ask any customers still having issues to reboot their router before contacting the service desk. We apologise for any inconvenience caused.