Archive for January, 2021

Incident: CityFibre leased lines in Bristol

Posted: Thursday, January 14th, 2021 at 13:41 by david labouchardiere

We are currently aware of an issue affecting CityFibre provided leased lines in the Bristol area. Engineers are on site investigating and working to restore service as soon as possible

  1. david labouchardiere says:

    We have had a confirmation service should now be restored. Please ask any affected customers to power cycle their hardware on-site if they continue to experience issues.

    We apologise for any inconvenience caused by this incident.

Planned Work: Leeds TE

Posted: Wednesday, January 6th, 2021 at 11:45 by Iain Beveridge

Thursday 14th January 2021, 20:30 – Friday 14th January 2021 05:00

Due to on going improvements to the power infrastructure within the BT POP’s, The above TE requires both the ATS and UPS to be refreshed.

Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service it should still be considered at risk.

  1. The above works have been cancelled due to adverse weather conditions in the local area. These works will be rescheduled with the new date communicated out accordingly.