Archive for the ‘Planned Work’ Category

Planned Maintenance: Upgrade to Interxion PWAN Edges

Posted: Monday, March 14th, 2022 at 10:19 by Jamie Smith

Monday 28th March 2022 23:00 – Tuesday 29th March 2022 06:00

During the above window we will be carrying out service affecting upgrades to our PWAN Edge devices located in Interxion. During this window an outage will occur to any PWAN customers who have managed or unmanged firewalls (Standalone & HA), psudowires or cross connects terminating on these devices.

We expect no longer than a 5 minute outage per PWAN however the full duration of the maintenance window should be accounted for.

We apologise for any inconvenience this may cause

Third Party Emergency Work: Virgin Media – Fibre Joint Swap outs

Posted: Friday, January 21st, 2022 at 14:28 by Iain Beveridge

Friday 28th January 2022 23:00 – Saturday 29th January 2022 11:00

During the above window the third-party supplier Virgin Media will be carrying out fibre joint swap outs as part of the Poplar site exit work required. The maintenance period should last up to 10 hours and the pre work will take place between 23:00 and midnight. Each Service will have an outage for around 5 minutes 

We apologise for the short notice and any inconvenience this may cause.

Third Party Emergency Work: Vodafone, Sovereign House, London

Posted: Tuesday, December 14th, 2021 at 14:26 by Iain Beveridge

Friday 17th December 2021 22:00 – Saturday 18th December 06:00

During the above window the third-party supplier Vodafone will be carrying out intrusive testing and reloading their network termination equipment. Some customers handed over in Sov House will experience an outage during the maintenance window

We apologise for the short notice and any inconvenience this may cause.

Planned Work: LEC191, NOR340, MK938, PB1353 CB332 LON5, REA282 & SLO2

Posted: Tuesday, December 7th, 2021 at 15:08 by Iain Beveridge

Tuesday 14th December 2021 00:01 – 04:00

We apologise for the short notice and any inconvenience this may cause.

During the above window we will be carrying out work to add additional capacity to our core network links between the following locations LEC191, NOR340, MK938, PB1353 CB332 LON5, REA282 & SLO2 . We do not expect any impact to services during this time. We will be monitoring all traffic closely to ensure the work has been successful.

Planned Work: LEE1957, ROT36, NOT238, DER87, LEC191, REA282, SLO664

Posted: Tuesday, December 7th, 2021 at 15:07 by Iain Beveridge

Friday 10th December 2021 00:01 – 04:00

During the above window we will be carrying out work to add additional capacity to our core network links between the following locations LEE1957, ROT36, NOT238, DER87, LEC191, REA282, SLO664. We do not expect any impact to services during this time. We will be monitoring all traffic closely to ensure the work has been successful.

We apologise for the short notice and any inconvenience this may cause.

Planned Works: LEE1957, LEC191, LON5 & REA282

Posted: Tuesday, December 7th, 2021 at 15:04 by Iain Beveridge

Wednesday 8th December 2021 00:01 – 04:00

During the above window we will be carrying out work to add additional capacity to our core network links between the following locations LEE1957, LEC191, LON5 & REA282 . We do not expect any impact to services during this time. We will be monitoring all traffic closely to ensure the work has been successful.

We apologise for the short notice and any inconvenience this may cause.

Planned Work: LON5 – LEC191

Posted: Thursday, December 2nd, 2021 at 13:03 by Mark Yardley

Friday 3rd December 2021 00:01 – 03:00

During the above window we will be carrying out work to temporarily bring a core link between LON5 and LEC191 live. We do not expect any impact to services during this time. Please note that all changes well be reverted at the end of the window. We will be monitoring services closely to ensure the work has been successful.

We apologise for the short notice and any inconvenience this may cause.

Planned Work: LON5 – LEC191

Posted: Wednesday, November 24th, 2021 at 09:04 by Iain Beveridge

Thursday 24th November 2021, 00:01 – 06:00

During the above window we will be carrying out work to bring a core link between LON5 and LEC191 live. We do not expect any impact to traffic during this time. We will be monitoring this closely to ensure the work has been successful.

We apologise for the short notice and any inconvenience this may cause.

Planned Works: Glasgow GLA1209 ?

Posted: Tuesday, September 21st, 2021 at 15:59 by Iain Beveridge

Friday 08/10/2021 08:00 – 18:00

During the above window we will be completing non-service affecting maintenance on the power PDUs at this POP Site.

This work is not expected to impact any services due to backup power supply in place.

Emergency Works: Coventry

Posted: Thursday, September 2nd, 2021 at 14:32 by Iain Beveridge

Thursday 09/09/2021 00:01 – 04:00

During the above window we will be carrying out emergency maintenance work on Arundel Road, Coventry. This is to resolve a fault on a cable which is currently putting services at risk.

Customers will experience an outage during the maintenance window. We will do our best to complete maintenance work quickly and with as little disruption as possible.

Apologies for any inconvenience it may cause.