Archive for the ‘Planned Work’ Category

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Planned Work: Peterborough

Posted: Tuesday, May 25th, 2021 at 16:12 by Adam Heath

Wednesday 09/06/2021 2021 01:00 – Wednesday 09/06/2021 2021 05:00

During the above window we will be replacing the core router in PB1244, this is off the back of a TAC case we raised after a previous router replacement.

The work will effect all users connected to PB1244 and any users connected from PB1344 through PB1244. We do not anticipate downtime for the entire window. We apologise for the inconvenience these planned works will cause and we have exhausted all other possibilities before taking this customer impacting action.


Posted in Planned Work | 2 Comments »

  1. Robin Posadas says:
    June 9, 2021 at 00:57

    Work commencing

  2. Robin Posadas says:
    June 9, 2021 at 03:23

    Work completed

Emergency Work: Peterborough

Posted: Thursday, April 22nd, 2021 at 15:45 by Iain Beveridge

Monday 10/05/2021 2021 00:01 – Monday 10/05/2021 2021 05:00

During the above window we will be replacing the core router in PB1244, this is off the back of a TAC case we raised after a previous router replacement.

The work will effect all users connected to PB1244 and any users connected from PB1344 through PB1244. We do not anticipate downtime for the entire window. We apologise for the inconvenience these planned works will cause and we have exhausted all other possibilities before taking this customer impacting action.

Posted in Planned Work | 2 Comments »

  1. Robin Posadas says:
    May 10, 2021 at 01:04

    Work commencing.

  2. Robin Posadas says:
    May 10, 2021 at 03:11

    Work completed

Planned Work: Managed EWCS DSL Platform

Posted: Tuesday, April 6th, 2021 at 16:35 by Adam Heath

Wednesday 14th April 2021, 01:00 – 05:00

During the above window we will be performing maintenance work on our Telehouse-East managed EWCS DSL platform.

Customers can expect to see PPP sessions reconnect during this work.

Posted in EWCS, Planned Work | 2 Comments »

  1. Robin Posadas says:
    April 14, 2021 at 01:05

    Work Starting

  2. Robin Posadas says:
    April 14, 2021 at 02:39

    Work Completed

Planned Work: man191

Posted: Wednesday, March 17th, 2021 at 16:09 by Alistair Patterson

Tuesday 23rd March 2021, 21:00 – Wednesday 24th March 2021, 02:00

During the above window, we will be completing some none service affecting maintenance following the investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.

Posted in At-Risk, Planned Work | No Comments »

Planned Work: Peterborough Te

Posted: Wednesday, March 10th, 2021 at 16:10 by Adam Heath

Thursday 25th March 2020 00:01 – Thursday 25th March 2020 03:00

After recently replacing the above router on Tuesday 23rd February 2021 we have identified a need to reload the new equipment as we have an issue with an onboard 10gb port. The reload was recommended after raising a TAC case with hardware vendor support.

The work will take place during the above window and will effect all users connected to PB1244, we do not anticipate downtime for the entire window. We apologise for the inconvenience these planned works will cause and we have exhausted all other possibilities before taking this customer impacting action.

Posted in Planned Work | 2 Comments »

  1. Adam Wilson says:
    March 25, 2021 at 00:35

    Please be advised, this work has been aborted and will be rescheduled. Further updates will be provided in due course.

  2. Jordan Gardner says:
    March 25, 2021 at 12:49

    This work has now been rescheduled to Friday 26th March 2021 00:01 – Friday 26th March 2021 03:00. Please see new post https://noc.enta.net/2021/03/emergency-work-peterborough-te/

Planned Work: man191

Posted: Monday, March 8th, 2021 at 16:49 by Iain Beveridge

Monday 8th March 2021, 21:00 – Tuesday 9th March 2021, 02:00

During the above window, we will be completing some none service affecting maintenance as part of the on going investigation of the network issues we experienced in February. This is for information only and no services will be affected during the maintenance window.

Posted in At-Risk, Planned Work | 1 Comment »

  1. Iain Beveridge says:
    March 9, 2021 at 15:16

    The above work was cancelled and rescheduled for this evening, no work took place during the above window

Emergency Work: London Interxion Suite (LON44)?

Posted: Wednesday, February 10th, 2021 at 09:47 by Iain Beveridge

Wednesday 10th February 2021, 22:00 – Thursday 11th February 2021 05:00

During the above window, we will be working to restore power stability to some customer firewalls within our interxion suite. An ATS that is supplying one of out racks is faulty, we will be moving devices and config one at a time to new infrastructure within another rack in the suite. There will be a small window of downtime as we move these devices one at a time in a staged and controlled manner. This is follows on from last nights work, this window should conclude the work in this rack.

Posted in At-Risk, Emergency Work, Planned Work | 1 Comment »

  1. Bogdan Voda says:
    February 11, 2021 at 03:44

    This work has now been completed.

    Apologies for any inconvenience this may have caused.

BT Planned Work: Colindale TE

Posted: Tuesday, February 2nd, 2021 at 14:40 by Iain Beveridge

Thursday 04th March 2021, 21:00 – Friday 05th March 2021 05:00

Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.

Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service it should still be considered at risk.

Posted in At-Risk, Planned Work | No Comments »

BT Planned Work: Newcastle TE

Posted: Wednesday, January 27th, 2021 at 12:45 by Adam Heath

Thursday 25th February 2021, 21:00 – Friday 26th February 2021 05:00

Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.

Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.

Posted in At-Risk, Planned Work | No Comments »

BT Planned Work: Edinburgh TE

Posted: Wednesday, January 27th, 2021 at 12:44 by Adam Heath

Thursday 18th February 2021, 21:00 – Friday 19th February 2021 05:00

Due to on going improvements to the power infrastructure within the BT POP’s, The above site requires both the ATS and UPS to be refreshed.

Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.

Posted in At-Risk, Planned Work | No Comments »

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