Posted: May 25th, 2022 at 11:30 by Alistair Patterson
Friday 27th May 2022 00:01 – 02:00
During the above window we will be carrying out a swap of a PDU within rack 1 of our suite in Interxion.
Any Virgin Media
circuits provided via Interxion will experience downtime during the above
window.
Any BT Openreach
circuits supplied via Interxion will be considered at risk for the duration of
the above window.
We apologise for any
inconvenience this may cause.
Posted in Planned Work | No Comments »
Posted: April 28th, 2022 at 16:03 by Iain Beveridge
Thursday 5th May 2022 18:00 – Friday 6th May 2022 06:00
During the above window, third-party supplier Virgin Media will be carrying out some maintenance on their Network. The maintenance will create a service outage for no more than 5 minutes.
We apologise for any inconvenience this may cause.
Posted in Planned Work | No Comments »
Posted: April 26th, 2022 at 22:38 by Teodor Pletosu
We are currently aware of an incident affecting Vodafone leased line circuits. We are engaging with the supplier to investigate this issue and further updates will be provided soon.
Posted in Incidents | 2 Comments »
Posted: March 23rd, 2022 at 11:49 by Jamie Smith
Friday 22nd April 2022 00:01 – 06:00
During the above window, third-party supplier Virgin Media will be carrying out some maintenance on their Network. The maintenance will create a service outage however the outage period should only last for up to 5 hours; however a 6 hour timeframe has been given in the event of any unforeseen circumstances required and any associated none impacting work.
We apologise for any inconvenience this may cause.
Posted in Planned Work | No Comments »
Posted: March 17th, 2022 at 15:47 by Adam Wilson
Tuesday 19th April 2022 00:01 – 06:00
During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:
Peterborough, Plymouth, Portsmouth, Reading, Southend-on-Sea, Sheffield, Slough, Stirling, Swindon, Wakefield
During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.
Posted in Uncategorized | No Comments »
Posted: March 17th, 2022 at 15:43 by Adam Wilson
Friday 15th April 2022 00:01 – 06:00
During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:
Milton Keynes, Northampton, Nottingham
During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.
Posted in Uncategorized | No Comments »
Posted: March 17th, 2022 at 15:39 by Adam Wilson
Wednesday 13th 2022 April 00:01 – 06:00
During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:
Glasgow, Gloucester, Huddersfield, Hull, Leicester, Leeds, Maidenhead
During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.
Posted in Uncategorized | No Comments »
Posted: March 17th, 2022 at 15:36 by Adam Wilson
Thursday 7th April 2022 00:01 – 06:00
During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:
Bracknell, Cambridge, Coventry, Derby, Edinburgh, Exeter
During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.
Posted in Uncategorized | No Comments »
Posted: March 17th, 2022 at 15:33 by Adam Wilson
Tuesday 5th April 2022 00:01 – 06:00
During the above window we will be carrying out service affecting upgrades to Accedian branded NIDs at the following locations:
Aberdeen, Bournemouth, Bradford, Bristol
During this window an outage will occur on any services using an Accedian NID as a network termination device. We expect the outage to last no more than 5 minutes per service, and apologise for any inconvenience this may cause.
Posted in Uncategorized | No Comments »
Posted: March 16th, 2022 at 19:21 by Bogdan Voda
Thursday 24th March 2022 23:00 – Friday 25th March 09:00
During the above window, third-party supplier Virgin Media will be carrying out some maintenance on their Network. The maintenance will create a service outage however the outage period should only last last for upto 8 x hours; however a 10x hour timeframe has been given in the event of any unforeseen circumstances required and any associated none impacting work including pre-work taking place between 23:00 hours and Midnight.
We apologise for any inconvenience this may cause.
Posted in Uncategorized | No Comments »
The supplier is currently investigating and confirms their hardware at the affected site is currently unreachable. We will provide further updates in the next hour.
We are observing Vodafone Off-net services now starting to restore.
Please ask any affected customers to power cycle their hardware on-site if they continue to experience issues.
We will be reaching out to our 3rd party supplier for RFO once investigation of the incident will be completed on their end.
We apologies for any inconvenience caused.