Tuesday 31/10/2023 22:00 to Wednesday 01/11/2023 06:00 2023
During the above window, we will carry out software upgrades on our core router at Sovereign House, London. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Tuesday 24/10/2023 22:00 to Wednesday 25/10/2023 06:00 2023
During the above window, we will carry out software upgrades on our core router at Interxion, London. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Our colocation provider Interxion has notified us of critical power works that they will be carrying out on the above date.
The work carried being carried out will result in the B-Feed to the suite being isolated for the duration of the maintenance window while upgrade work is carried out.
This work is remedial action by the colocation provider due to the power events that occured within the datacenter 14/9/2022.
Efforts have been carried out to minimze disruption to services and devices within our suite. A Cityfibre/Entanet engineer will be on site on the day of the maintenance as a precuation.
We apologise for the late notification regarding this work being carried out.
Tuesday 17/10/2023 22:00 to Wednesday 18/10/2023 06:00 2023
During the above window, we will carry out software upgrades on our core router at Telehouse East. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
Tuesday 10/10/2023 22:00 to Wednesday 11/10/2023 06:00 2023
During the above window, we will carry out software upgrades on our core router at Telehouse North. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.
We apologise in advance for any inconvenience caused.
This work has not gone ahead, and will be rescheduled.