Archive for November 24th, 2020

Planned Work: Faraday TE

Posted: Tuesday, November 24th, 2020 at 16:52 by Iain Beveridge

Thursday 10th December 2020, 21:00 – Friday 11th December 2020 05:00

Due to on going improvements to the power infrastructure within the BT POP’s, The above TE requires both the ATS and UPS to be refreshed.

Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.

Incident: Interxion.edge

Posted: Tuesday, November 24th, 2020 at 13:09 by Jordan Gardner

We have just observed a temporary loss of service on our Interxion.edge device which has interrupted internet breakout for some PWAN customers.

Services are now restored and engineers are investigating the root cause. We apologise for any inconvenience this has caused.

  1. Jordan Gardner says:

    We have received further reports of interruption to PWAN services which we are currently investigating. We will provide a further update when available.

  2. Jordan Gardner says:

    Initial information received earlier this afternoon indicated an on-going issue with Interxion.edge, however, further investigations showed the issue to be specific to some PWAN DSL services. We have taken measures to mitigate the root cause of this interruption and we will continue to closely monitor.

Planned Work: Manchester TE

Posted: Tuesday, November 24th, 2020 at 13:01 by Iain Beveridge

Thursday 3rd December 2020, 21:00 – Friday 4th December 2020 05:00

Due to on going improvements to the power infrastructure within the BT POP’s, The above TE requires both the ATS and UPS to be refreshed.

Therefore, BT will be undertaking maintenance work within the above window which will require the power feeds to be moved, whilst an ATS & UPS are swapped within the rack. Although the core network router is not expected to experience any loss of service, customers connecting into the adjacent equipment may experience a small period of downtime.