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Incident: Interxion.edge

Posted: Tuesday, November 24th, 2020 at 13:09 by Adam Heath

We have just observed a temporary loss of service on our Interxion.edge device which has interrupted internet breakout for some PWAN customers.

Services are now restored and engineers are investigating the root cause. We apologise for any inconvenience this has caused.

This entry was posted on Tuesday, November 24th, 2020 at 13:09 and is filed under Incidents. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

2 Responses to “Incident: Interxion.edge”

  1. Jordan Gardner says:
    November 24, 2020 at 14:42

    We have received further reports of interruption to PWAN services which we are currently investigating. We will provide a further update when available.

  2. Jordan Gardner says:
    November 24, 2020 at 17:38

    Initial information received earlier this afternoon indicated an on-going issue with Interxion.edge, however, further investigations showed the issue to be specific to some PWAN DSL services. We have taken measures to mitigate the root cause of this interruption and we will continue to closely monitor.

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